Elasticsearch, Logstash, and Kibana delight in the good thing about having vibrant and practical communities. You may have our assurance of substantial-top quality support and single source of truth as an Elasticsearch Support buyer, even so the Elastic Neighborhood will also be a practical useful resource to suit your needs whenever you have to have it.
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Should you be utilizing a distribution record as your registered email, you can also sign up a next email deal with with us. Just open up a case to let us know the identify and email tackle you desire to to generally be added.
Focused Elasticsearch skilled support Elasticsearch support when and where you need to have it Just like our other choices, if you have to control your Elasticsearch cluster yourself, we will even now give the 24x7x365 professional support accessible inside our managed offering.
Get in contact Why Instaclustr Unmatched working experience Our support staff has substantial knowledge of Elasticsearch’s technological facts and operational nuances. Our managed service pedigree and wide client foundation makes certain that we have the experience to fit any customer ecosystem. It’s what we do day to day Every day, we provide mission significant, superior overall performance, and always-on data options for our clients. Our enterprise is focused on the operational overall performance of Elasticsearch and complementary open up resource facts layer systems. Focused workforce Elasticsearch support group is built up of dedicated engineers and Elasticsearch specialists with comprehensive operational encounter. We now have the opportunity to assistance keep your clusters functioning proficiently and properly under several conditions and use circumstances Unmatched working experience Our support group has intensive expertise in Elasticsearch’s technological details and operational nuances.
Should you be on an Elasticsearch Company Conventional membership and you simply have an interest in shifting to Gold or Platinum support, make sure you contact us. We also recommend that you choose to examine our greatest methods guideline for obtaining the most out of your support encounter:
Our managed assistance pedigree and wide client base ensures that we have the knowledge to suit any buyer environment. It’s what we do every day On a regular basis, we provide mission critical, superior effectiveness, and constantly-on information options for our customers. Our enterprise is centered on the operational efficiency of Elasticsearch and complementary open up supply facts layer systems. Committed group Elasticsearch support crew is created up of devoted engineers and Elasticsearch specialists with in depth operational knowledge. We have now the ability to enable keep your clusters operating successfully and efficiently under different circumstances and use cases Spin up a cluster in minutes No cost Trial
Go over your unique needs After you enter a support contract with Instaclustr, you're going to be leveraging greater than three hundred million node hrs of management and support working experience with open up source technologies, such as the Open Distro of Elasticsearch.
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By email: [email protected]. When you Speak to us by email, be sure to use the e-mail handle you registered with, making sure that we can assist you a lot more speedily. In case you are using a distribution record as your registered e mail, You can even register a second electronic mail deal with with us.
These membership levels give assured response times for support concerns, improved support protection hrs, and support contacts at Elastic. It also includes support for how-to and advancement thoughts. The precise support protection depends on your membership amount.
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With the discharge of The brand new Support Portal, even When you've got an present account, you might be prompted to update your password.
To find out more, Check out Premium Support Companies Policy. In case you are on a Standard membership, and you are interested in upgrading your support level, make sure you Speak to us. We also endorse that you simply examine our best techniques tutorial for getting the most out within your support expertise:
Some people sell support after which don’t stroll the stroll. Being a pure open up resource enterprise, we can only differentiate on cost and support, and we care deeply about preserving very good support and fixing our shoppers’ troubles promptly.
As an Elasticsearch Support client, you are going to obtain an e-mail with Directions the best way to log in for the Support Portal, where Elasticsearch support you can track each current and archived cases.
Just open a circumstance to let's know the title and e mail deal with you want to become added. When opening a circumstance, Here are a few belongings you can perform to acquire aid quicker: